Frequently Asked Questions.
Find helpful information about estimates, scheduling, hardwood installation, refinishing, stairs, repairs and what to expect throughout your flooring project.
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Do you provide free flooring estimates?
Yes. Contact us with information about your project, and we can arrange an on-site visit when needed. After reviewing the space and work involved, we will prepare an estimate for you.
Do you need to see the property before providing a quote?
In most cases, an on-site visit is the best way to evaluate the floor’s condition, take measurements and understand the full scope of work. Photos can be helpful for the initial conversation, but final pricing may require an inspection.
What affects the cost of a flooring project?
Pricing depends on factors such as square footage, the condition of the existing floor, preparation requirements, repairs, stairs, materials and the type of finish or service selected. We review these details before preparing your estimate.
How soon can my project be scheduled?
Scheduling depends on the size and type of project, current availability and any preparation that must happen first. Once we understand your project, we can discuss the earliest available dates.
What types of flooring installation do you offer?
We provide professional hardwood flooring installation for residential and commercial spaces. Contact us with your project details so we can determine the right approach for your property.
Do you work with different wood types, grains and styles?
Yes. We work with a wide range of wood types, grain patterns, colors, stains, finishes and design preferences. We can help you create a look that complements your home or commercial space.
How long does hardwood installation take?
The timeline depends on the square footage, layout, existing flooring, preparation and complexity of the project. We will discuss the expected schedule after reviewing your space.
Can you install over my existing floor?
That depends on the existing material, condition, height, stability and installation requirements. We will inspect the area and explain whether removal, repair or additional preparation is needed.
What is included in hardwood floor refinishing?
Refinishing generally involves preparing and sanding the existing hardwood, addressing minor imperfections when appropriate and applying the selected stain and protective finish. The exact process depends on the condition of the floor.
How do I know whether my floors can be refinished?
We need to inspect the flooring, its thickness, previous sanding and the extent of any damage. Some floors can be restored beautifully, while others may require repairs or replacement in certain areas.
Can I change the color of my floors during refinishing?
In many cases, yes. Depending on the wood and its condition, you may be able to choose a natural appearance, a different stain tone or another suitable finish. Natural grain and wood variation will affect the final appearance.
Can we remain in the home during refinishing?
This depends on the areas being refinished, the products used and access to the rest of the home. There may be periods when the floor cannot be walked on. We will explain the project schedule and any temporary restrictions before work begins.
How should I prepare my home before the project?
Remove small items, decorations, valuables and personal belongings from the work area. Furniture and access requirements will be discussed before the project so you know exactly what must be moved.
Does the room need to be empty?
Flooring work usually requires a clear work area. We will explain what needs to be removed and discuss any available options before the scheduled start date.
What should I do with pets and children during the work?
Pets and children should be kept safely away from the active work area, equipment and products. Doors may also be opened during parts of the project, so pets should remain secured in another area.
When can we walk on the floors or replace furniture?
Drying and curing times vary by product and project. We will provide specific instructions about foot traffic, furniture, rugs and normal use after the work is completed.
What flooring services do you provide?
Our main services include hardwood installation, hardwood refinishing, stairs, floor repairs and commercial flooring. Contact us with your project details to confirm whether we can assist with the work you need.
Do you work on hardwood stairs?
Yes. We provide staircase work that may include installation, refinishing or improvements to existing hardwood stairs, depending on their condition and the project scope.
Can damaged sections of hardwood flooring be repaired?
Many damaged areas can be repaired, but the best solution depends on the cause, extent of the damage and availability of compatible materials. We will inspect the area and recommend the most appropriate option.
Do you take on commercial flooring projects?
Yes. We work with commercial properties and other professional spaces. Scheduling and recommendations will depend on the property, square footage, access and type of flooring work required.
What areas do you serve?
We serve Framingham, MetroWest, Greater Boston and surrounding Massachusetts communities. Contact us with your property location to confirm availability in your area.
What is the best way to contact Accolade Flooring?
Use our contact form, call or text (508) 656-0715, or email info@accoladeflooring.com . Include your location, the type of work and any helpful project photos.
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Why Accolade Flooring
Professional Service From Start to Finish.
We approach each project with careful preparation, clear communication and attention to the finished result.
Clear Communication
We discuss the work, preparation and expected process before your project begins.
Skilled Craftsmanship
Installation, refinishing, stairs and repairs are completed with attention to detail.
Options for Your Space
We work with different wood types, grains, stains, finishes and overall styles.
Quality-Focused Process
We inspect the work and review the finished result at the completion of the project.
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Let’s Talk About Your Floors.
Tell us about your property and request a free, no-obligation flooring estimate.